top of page

Refund Policy

At DEW Beauty Co., we are committed to providing high-quality services and ensuring our clients are satisfied with their experience. Please review our refund policy carefully:

Effective Date: 09/20/24

1. No Refunds After Service Completion

Once a service has been completed and the client has left the salon, we do not offer refunds. This policy is in place because our services involve time, labor, and products that cannot be recovered once rendered.

2. Addressing Issues During Your Appointment

If you have any concerns or are dissatisfied with your treatment or hair service, it is essential that you bring this to the attention of your stylist before leaving the salon. We are committed to addressing and resolving any issues during your appointment to ensure you are fully satisfied with the results.

3. Resolution of Concerns

Our team is dedicated to your satisfaction, and we will make every effort to address any concerns you have during your visit. This may include adjustments or corrections to the service provided. However, once you leave the salon, the service is considered complete, and no further corrections or refunds will be issued.

4. Deposit Policy

At DEW Beauty Co., we value your time and ours. To ensure a smooth experience for all clients, we’ve established the following refund and deposit policy:

​

  • All deposits are non-refundable.

  • Deposits can be transferred one time to another appointment if rescheduled at least 24 hours in advance.

  • If you cancel within 24 hours of your appointment or do not show up without communication (no call/no show), your deposit will be forfeited and cannot be transferred.

  • A new deposit will be required to book a future appointment.

​

We appreciate your understanding and cooperation as we maintain a schedule that respects both our time and yours.

5. Contact Information

If you have any questions about this refund policy or need to discuss a concern prior to your appointment, please contact us at:

​

DEW Beauty Co.
3311 Bob Wallace Avenue, Suite 203, Huntsville, AL 35805
Email: info@dewbeautyco.com
Phone: 256-503-4224

bottom of page